Terms And Conditions

This site is owned and operated by Trail Master Outdoors.

CUSTOMER DEDICATION: Although the below Terms and Conditions seem to be legally grim, we realize that our customers are our greatest asset, and we will do all that we can to keep you happy. We take pride in the quality of Trail Master Outdoors, and feel that you will too.

INTERNATIONAL: International orders fall under these same Terms and Conditions, the only difference, is the shipping agreement. International customers must agree to the quoted shipping costs from a representative of Trail Master Outdoors (via email). CANADA ORDERS: Only some of hte products we offer are avilable for pourchase in Canada. Our shopping cart is not designed to correctly calculate the shipping costs to Canada and all Canadain orders will have the appropriate shipping costs manually ADDED to their total purchase price.

TERMS: All orders must be paid in full before deliver is attempted. We accept: Postal Money Orders, Credit Cards, Certified Checks and Personal Checks.

CREDIT CARDS: We accept Visa and MasterCard Credit Cards.

RETURNS: If an item arrives damaged from shipment, you must contact or inform the shipping carrier immediately and report the damaged package. This is YOUR responsibility!

Sorry, no cash Refunds, Exchanges Only (In the case of size misjudgments), If you have received an item proven to be defective, we reserve the right to decide to replace, refund or repair depending on original manufactures warranty. ALL RETURNS ARE SUBJECT TO A 15% RESTOCKING FEE, plus the cost of the return shipment! Original shipping charges will not be refunded. Each product carries its own guarantee as provided by the manufacture, we at Trail Master Outdoors do not specifically guarantee, nor expressly offer, any such guarantee on products carried in our store.

If you have a question about a particular return (either before or after you order) Or you are unsatisfied with the quality of an item, feel free to contact us at 801 381-1706 or e-mail cris@trailmasteroutdoors.com

In the case of fabric flaws, and manufacturing defects. We must be contacted within 5 days after receipt of goods.

We ship in the USA. If you desire International shipping, please contact us for shipping rates.

Reshipment or return costs are the responsibilities of the purchaser and set by the manufacture, not TMO. The purchaser assumes the cost of any returns and re-shipments. Returns must be shipped by USPS Insured Parcel Post or Insured Priority Mail, within 5 days after RMA(Returned Merchandise Authorization) number was issued.

If the item stated as brand new is found defective on arrival or incorrect item was shipped, buyer understands that the product will be repaired or replaced at seller's discretion, and be given a reasonable amount of time. All presumed defective or wrong items must obtain a Return Merchandise Authorization Number before returning.

Any returned package without an RMA# will be refused. Buyer is responsible for return shipping costs and insurance. Warranties are offered by the manufacturer and will be honored by the manufacturer.

All shipping and handling fees will not be returned in any case!

CLAIMS: If an item arrives damaged from shipment, you must contact or inform the shipping carrier immediately and report the damaged package. This is YOUR responsibility! If you suspect fowl play with your package, please do not open or accept it unless goods inside are inspected in the presence of the carrier. All claims for damages or shortages must be reported to the carrier immediately and to us within 48 Hours or customer assumes full responsibility for damage and/or loss.

UNDELIVERABLE PACKAGES: We make every effort to ensure that you will receive your package in a timely manner. Trail Master Outdoors accepts no responsibility in the case of undeliverable packages due to incorrect or improperly submitted address information. If your package is returned to us, You will be contacted and offered the option of having your order reshipped for an additional shipping charge. Shipping charges are non-refundable.

LIABILITY: Trail Master Outdoors accepts no responsibility for accidents, injuries or damage incurred as a result of possession or use of any merchandise or equipment received from Trail Master Outdoors for any reason including but not limited to: improper use, defect in design or production, improper or incorrect assembly, damage from shipment or handling. The buyer and/or user further agrees to hold harmless any and all employees, representatives and assets of Trail Master Outdoors The buyer and/or user further assumes all responsibility for obtaining and using any necessary safety equipment. Additionally, the buyer/user accepts the fact that hunting, fishing, camping, skateboarding, snowboarding, inline and other extreme sports in any form, is an inherently dangerous activity that can result in serious injury or death, and agrees to obtain any necessary, instruction, supervision or safety materials.

Promotion Code Details.

Free Shipping offers are limited to Ground Shipping, Only within the lower 48 States. If you place your order as a 2nd Day Air, or Next Day Air order, or if you order is shipping out of the lower 48 States, additional shipping charges will apply and will be manually added to the total of your order.

These terms and conditions are subject to change without notice.